Shipping Policy
Effective Date: February 20, 2025
At Kikiglitznie, we are committed to providing a seamless shopping experience for our customers, and that includes fast and reliable shipping. This Shipping Policy outlines the terms and conditions regarding shipping services for orders placed on our website.
1. Order Processing
All orders are processed and shipped within 2-3 business days after receiving your order confirmation. Orders placed on weekends or holidays will be processed the following business day. You will receive an email notification once your order has shipped, including a tracking number to follow your package.
2. Shipping Methods & Delivery Time
We offer several shipping options to meet your needs:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- Overnight Shipping: Available for next-day delivery in select areas (fees will apply).
Shipping times are estimates and may vary based on your location, product availability, and carrier delays.
3. Shipping Fees
Shipping fees are calculated at checkout based on your selected shipping method, delivery address, and order size. The exact cost will be displayed before you finalize your purchase.
4. International Shipping
Currently, we only offer shipping within the United States. We do not offer international shipping at this time. Please check back later for any updates.
5. Order Tracking
Once your order has shipped, you will receive an email containing a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your package.
6. Shipping Address
Please ensure that your shipping address is correct and complete before placing your order. Kikiglitznie is not responsible for delays or issues caused by incorrect or incomplete shipping addresses provided by the customer. If you need to update your shipping information after placing an order, please contact us as soon as possible at info@kikiglitznie.com.
7. Delayed or Lost Shipments
While we work hard to ensure timely deliveries, delays may occur due to weather, carrier issues, or other circumstances beyond our control. If you experience an extended delay or believe your package has been lost, please contact us immediately at info@kikiglitznie.com. We will assist you in locating your order and resolving any issues.
8. Damaged Packages
If you receive a damaged package, please contact us right away with your order number and photos of the damaged item and packaging. We will initiate a claim with the carrier and arrange for a replacement or refund if applicable.
9. Shipping Restrictions
At this time, we do not ship to P.O. Boxes or APO/FPO addresses. Please ensure that your shipping address is a valid residential or business address within the United States.
10. Changes to Shipping Policy
We reserve the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates.
If you have any questions about shipping, please feel free to contact us at: Kikiglitznie
972 Red Cut Rd, Pioneer, Tennessee
Phone: (423) 784-9306
Email: info@kikiglitznie.com