Sales Policy

Effective Date: January 4, 2025

At Kikiglitznie, we are committed to providing you with a smooth and transparent shopping experience. This Sales Policy outlines the terms and conditions that govern the purchase of products from our website kikiglitznie.com. By making a purchase with us, you agree to the terms outlined in this policy.

1. Product Availability

  • We strive to ensure that all products displayed on our website are in stock and available for immediate purchase.
  • However, inventory levels may fluctuate, and certain items may be out of stock or discontinued. In such cases, you will be notified via email, and your order will be either refunded or adjusted to reflect the updated availability.

2. Pricing and Payment

  • All prices listed on our website are in USD (United States Dollars) and may be subject to taxes and shipping fees, depending on your location.
  • Prices are subject to change without prior notice. However, once your order is confirmed, the price of the item(s) will be honored.
  • We accept various payment methods, including:
    • Credit/Debit Cards (Visa, MasterCard, American Express)
    • PayPal
    • Apple Pay and Google Pay
    • Other secure payment options as indicated during checkout.
  • All payments must be made in full at the time of purchase.

3. Order Confirmation

  • After placing an order, you will receive an order confirmation email with your order details, including product(s), quantity, total price, and expected delivery date.
  • This confirmation serves as a receipt of your purchase but does not constitute an acceptance of your order. Acceptance of the order will occur once we process and ship your items.

4. Order Cancellation

  • Orders can only be canceled or modified before they are shipped. Once an order has been processed, we are unable to make changes.
  • If you need to cancel your order, please contact us immediately at info@kikiglitznie.com or call (423) 784-9306. We will do our best to accommodate your request.

5. Shipping and Delivery

  • Domestic Shipping: Orders are typically processed within 1-2 business days, and shipping times vary based on the selected shipping method.
  • International Shipping: We offer international shipping to many countries, and shipping times depend on the destination. Please note that international customers are responsible for any customs duties or taxes.
  • For more details, please review our Shipping Policy.

6. Returns and Exchanges

  • If you are not satisfied with your purchase, we offer returns or exchanges within 30 days of receiving the order. Items must be unused and in their original packaging.
  • For more information, please refer to our Return Policy.

7. Promotions and Discounts

  • We may offer promotions, discounts, or special offers from time to time. These offers are subject to change and are only valid during the specified promotional period.
  • Promotions cannot be combined with other offers or applied to previous orders.
  • Some exclusions may apply depending on the product category, item type, or the promotion’s terms and conditions.

8. Customer Support

  • If you have any questions regarding our Sales Policy or need assistance with your order, please contact us:

9. Limitation of Liability

  • Kikiglitznie is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • In the case of a defective product, our liability is limited to the replacement of the product or a full refund as specified in our Return Policy.

10. Changes to This Sales Policy

  • We may update our Sales Policy from time to time. Updates will be posted on this page, and the effective date will be noted at the top.