Payment Policy

Effective Date: February 20, 2025

At Kikiglitznie, we aim to provide a secure and seamless payment experience for our customers. This Payment Policy outlines the methods of payment we accept, how payments are processed, and any important details regarding payment for products purchased through our website.

1. Accepted Payment Methods

We accept the following forms of payment for all orders placed on our website:

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can securely complete your purchase using PayPal, one of the most trusted online payment platforms.
  • Other Payment Methods: Additional payment methods, such as Apple Pay or Google Pay, may be available at checkout depending on your location and device.

2. Payment Authorization

By submitting an order on Kikiglitznie, you authorize us to charge the payment method you provide for the full amount of your order, including any applicable taxes, shipping fees, and other charges. Payment will be processed once the order is confirmed.

3. Payment Security

We take your payment security seriously. All payments made through our website are processed via secure, encrypted payment gateways. Kikiglitznie does not store sensitive payment information, such as credit card numbers, on our servers.

We use the latest encryption technology to ensure your personal and financial data is protected during the transaction process.

4. Order Confirmation and Processing

  • Order Confirmation: After you complete your payment, you will receive an order confirmation email, which includes your order details. This is a confirmation that we have successfully received your payment and your order is being processed.
  • Order Processing: Orders are processed within 1-2 business days of payment. Business days do not include weekends or holidays. You will be notified via email once your order has been shipped.

5. Price and Currency

  • All prices listed on our website are in USD (U.S. Dollars) unless otherwise specified.
  • Kikiglitznie reserves the right to change the prices of products without prior notice. The price applicable to your order will be the price displayed at the time of checkout.

6. Sales Tax

  • Sales tax will be applied to orders based on the applicable tax rate in your location. The applicable tax will be calculated and displayed during checkout.
  • Kikiglitznie collects sales tax for orders shipped to the state of Tennessee and any other states where tax collection is required by law.

7. Payment Errors

  • If there is an issue with your payment, such as insufficient funds, invalid card details, or payment rejection, we will notify you immediately and request you to update your payment information.
  • In some cases, if your payment cannot be processed, we may cancel or delay your order until payment is successfully authorized.

8. International Payments

  • For international orders, payments must be made in USD. You may incur foreign transaction fees depending on your bank or payment provider.
  • Kikiglitznie is not responsible for any additional fees or charges imposed by your payment provider for international transactions.

9. Fraud Prevention

To protect both our customers and our business, we may implement fraud detection procedures. In certain cases, we may require additional verification of your payment method before processing your order.

10. Refunds

  • If you are eligible for a refund in accordance with our Refund and Returns Policy, the refund will be issued to the original payment method.
  • Refunds may take several business days to process, depending on the payment method and your bank or payment provider.

11. Disputed Payments

  • If you believe a charge is incorrect or you have issues with your payment, please contact us immediately. We will work with you to resolve any payment disputes promptly.
  • Any payment disputes should be reported within 30 days of the transaction date to ensure timely resolution.

12. Contact Us

If you have any questions or concerns regarding your payment, please feel free to contact our customer service team at:

Email: info@kikiglitznie.com
Phone: (423) 784-9306
Website: www.kikiglitznie.com